Privacy Policy
Ladies in Lab
Ladies in Lab (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
We may collect the following personal information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party providers)
- Order and purchase history
- IP address
- Device and browser information
- Website usage data
We collect only the information necessary to process transactions, provide customer service, and improve our services.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate order confirmations and shipping updates
- Respond to inquiries and customer service requests
- Prevent fraud and unauthorized transactions
- Improve website functionality and customer experience
- Send promotional communications (only if you opt in)
We may also collect transaction and device data to protect against fraud, chargebacks, and unauthorized purchases.
All payments are securely processed through third-party payment providers. Ladies in Lab does not store full credit card numbers on our servers.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Remember preferences
- Deliver relevant advertisements
You may disable cookies through your browser settings; however, some website functionality may be affected.
We do not sell or rent personal information.
We may share necessary information with:
- Payment processors
- Shipping and courier companies
- Website hosting providers
- Marketing and analytics platforms
- Legal authorities if required by law
Information is shared only to complete transactions or comply with legal obligations.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
While we take appropriate measures to secure your data, no online transmission or storage system can be guaranteed 100% secure.
7. Your Rights Under Canadian Law
Under applicable privacy laws, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent for marketing communications
- Request deletion of personal data where legally permissible
To exercise these rights, please contact us at:
We retain personal information only as long as necessary to fulfill business, legal, tax, and regulatory requirements.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Ladies in Lab
7160 Airport Rd, Mississauga
76 Lakeshore Rd E, Mississauga
Email: sales@ladiesinlab.com
Free shipping When Spending $750
extended holiday returns can be upto 1 month
FAIR PRICING
EXCELLENT SERVICE